Drivers missing for windows 10 21H2

[Glycem]

Hello, I installed an 8GB Memory and 1TB SSD so had to reinstall Windows 10.  the Version I downloaded was 21H2.  But I Have 4 missing Drivers.

-Base System Device

-PCI Data Acquisition and Signal Processing Controller

-Unknown Device

-Unknown Device

I have tried running HP System Detect on Drivers and Windows Update but still the Missing Drivers remain with HP 21H2 wasn't even an option available to choose.

Any help would be appreciated, thank you.

[charli3445]

hello

you can adentify & finding driver for a unknown device and othere drivers in device manager.

Note: Before trying to identify an Unknown Device in Device Manager, ensure that all Windows Updates are current.

1. Open Device Manager.

2.Right click on the "Unknown Device" and select Properties

3.Select the Details tab. In the drop-down box under property, select Hardware Ids

4.The top line should list something like: PCI\VEN_8086&DEV_1916

Example:
Vendor ID = 8086
Device ID = 1916

You can go to the following sites to search for the Vendor and Device.

• https://www.pcilookup.com/ 
• Catalog.Update.Microsoft.com 

Once you find the Vendor and Device.
For example, 8086 and 1916 is the Intel Video driver.

do the same to identify othere drivers

you can download all drivers for your product at this link

https://support.hp.com/us-en/drivers/selfservice/hp-15-bs200-laptop-pc/20395753/model/21503647

anothere tool to update all drivers is to install HP support assistance

https://support.hp.com/us-en/help/hp-support-assistant

this tool will serch for updateted drivers

 best regards

[Paul_Tikkanen]

Hi, @Glycem 

This driver should install most of those devices.

 Intel Chipset Installation Utility

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe 

Restart the PC after installing the driver.

If you post the hardware ID for any remaining device that needs a driver, I will post the link to that one too.

[Glycem]

still missing 3 drivers  here are hardware ids and what I looked up at pcilookup

-vendor=8086&DEV_318C

-unknown device - vendor=INT&DEV_3400

-unknown device - vendor=INT&DEV_3403

The chipset driver you provided found one driver but it looks like all of these refer to chipset drivers so not sure what that means.  Do I need a different package?

Thanks so much for everyones help!

[Paul_Tikkanen]

You're very welcome.

This driver should install those devices...

Intel Dynamic Platform and Thermal Framework Client Driver - Gemini Lake 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96728.exe 

[Glycem]

Hello,  I am getting the message when I run the installer that this package is not supported on this os version (10.0.19044).

[Paul_Tikkanen · Accepted solution]

Hi:

When you get an error like that, you can usually manually install the drivers to bypass the OS checker.

I will walk you through installing the first device, then do the same thing for the next two...

Go to the device manager.  Click on the PCI Data Acquisition and Signal Processing Controller needing the driver.

Click on the driver tab.  Click on Update driver.

Select the 'Browse my computer for drivers' option and browse to the driver folder that was created when you ran the file.

That folder will be located in C:\SWSetup\sp96728.

Make sure that the Include subfolders box is checked and the driver should install.

Then do the same thing with the two unknown devices.

[Glycem]

All drivers installed successfully!  Thanks so much for all the help!

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.