• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion dv7-3085dx Entertainment Notebook PC
Microsoft Windows 10 (64-bit)

I installed a new window 10 from window 7 and I lost some of the drivers for this laptop. I  can not get into the desktop window to download drivers directly from the hp website. the problem is when I typed in the serial number and hp no longer supported. where can I find all these drivers? Please help. thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Your PC is not supported by HP for W8/8.1 or W10, so there are only W7 drivers you can install.

 

You will have to hope the W7 drivers work for any of the hardware that W10 didn't install.

 

Select the W7 operating system from the drop down menu.

 

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv7-Entertainment-Notebook-PC-series/40...

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Your PC is not supported by HP for W8/8.1 or W10, so there are only W7 drivers you can install.

 

You will have to hope the W7 drivers work for any of the hardware that W10 didn't install.

 

Select the W7 operating system from the drop down menu.

 

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv7-Entertainment-Notebook-PC-series/40...

HP Recommended

I reinstalled Win7 and it works. Thanks Paul_Tikkanen

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.