• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-16-2022 03:49 AM

HP Recommended
Product: OMEN 15-en0000 Laptop PC (8WK04AV)
Operating System: Microsoft Windows 11

I would like to ask you if you may have a solution to my problem. 

 

So basically, I have an HP OMEN 15-en0000 Laptop PC (8WK04AV) and was required from my end to do dual booting from Windows 10 to Windows 11 or vice versa.  If you are going to ask why I have Windows 10 or Windows 11, it is because I use some databases, software, etc... where the supplier does not provide compatibility with Windows 11, which is a pain in the ass since I am starting to love Windows 11, however I manage to sort of improvising.

 

The problem although, that I’m encountering is that whenever I go from one Windows and dual boot the machine to another Windows, I get a black screen and only just the keyboard on. Having said that, I tried to search it, attempted some configurations, including if I could change the booting from UEFI to Legacy but it seems that impossible and nothing works and the HP BIOS does not seem to have a legacy mode or maybe I do not know exactly how this can be changed. 

 

I would like to ask your opinion and maybe even a solution of what may be the cause of this problem. The only thing so far in order to proceed from one window to another is by force shutting the laptop and afterwards it would go directly to that window. 

 

However I do not see this as a great idea, which is why I would like to ask for your help. In addition, please note that no error is being shown during such a process, but just a black screen and nothing at all, and you would be required to force shutdown as the laptop remains as it is. 

 

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.