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Olá a todos!

Fui doado um EliteBook 840 G3 era domeu tio, ele acabou perdendo a vida e quando fui dado o EliteBook aparece uma mensagem:

This computer system, #"Please do not include the serial number or any sensitive information"-BF97, is protected by a password authentication system. You can not acces the data on this computer without the correct password. Please type the system or administrator password."

Não tenho informações da loja revendedora do aparelho

Desde já agradeço!

2 REPLIES 2
HP Recommended

Hey @user_fb78b6 

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an online translator of your choice to post in the language of our Community.

Thank you for your understanding.

Regards

Animatryx
HP Support Community Moderator
HP Recommended

Hello @user_fb78b6 ,

 

Welcome to the HP community.

 

A quick community search for the terms BIOS & Password finds all these posts >here<, which are mainly closed.

 

Here is HP's official policy regarding BIOS passwords:

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs, or any other safety measures.

 

Therefore, this topic is being locked.

 

Best regards

 

Wanderlania

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.