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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- EMPTY FOLDER

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10-15-2022 11:47 PM
Good day everyone, I need help.
I just moved an image folder from my Android cellphone to my hp laptop. The problem is, the folder shows as empty and the folder is no longer in my phone. Can you please help me recover it as I have very important information on that folder.
TIA
10-16-2022 01:47 AM
hi
check if it has been moved to the right place
In the event of a problem, it is possible that the file has not been moved correctly, consider copying rather than moving
therefore, it is possible that it was not moved, but deleted
my daughter had a similar problem with photos
You need to try a file search method for your phone with special software
in order to look if not for a trace on the phone
my daughter was able to recover some photos, it's not 100% effective, but I don't see any other solution
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