ERROR MESSAGE Accelerometer cannot be found VCRUNTIME140.exe

[iamlinda]

HI 

I am not all that PC literate however I followed advise online to uninstall 3D driveguard and reinstall using link but I don't know if I have done the right thing as it does not want to reinstall. I get error message 1722. Can anyone help. Please keep it simple.

Thanks

[DavidPK · Accepted solution]

Hi,

Try the following.

Download the version of HP 3D DriveGuard on the following link and save it to your Downloads folder.

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe

Download and install the x64 version of 7-Zip on the link below.

http://www.7-zip.org/

When you've installed 7-Zip, open your Downloads folder, right click on the sp81142 package, select 7-Zip, select extract files and then click Ok.

Cut this newly extracted folder and paste it on your Desktop so it's easy to find.

When done, hold down the Windows key and press R

Into the Run window, type devmgmt.msc and hit enter.

In Device Manager, expand System devices, right click the HP Mobile Data Protection Sensor entry and select 'Update Driver Software'.

In the following window, select 'Browser my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.

In the next window, click the 'Have Disk' button and then browse to the extracted  sp81142 folder you pasted on your Desktop.

Browse into the sub-folder InstallFiles, open the folder Win10, left click on the file accelerometer to highlight it and then click Open.

Click on 'Ok' and then click 'Next' and wait for the driver to install.

When done, click 'Close' and then click 'Yes' to restart the notebook.

Regards,

DP-K

[iamlinda]

Hi DP k

I got as far as 

In Device Manager, expand System devices, right click the HP Mobile Data Protection Sensor entry and select 'Update Driver Software'.

now I am lost?

[iamlinda]

Dear DP K

Well I somehow got through that lot but after restarting still got the error message, not sure what to do now?

[DavidPK]

Hi,

You can download and install the missing visual c files from Microsoft on the following link - you should install both the x86 and x64 versions.

https://www.microsoft.com/en-in/download/details.aspx?id=48145

Regards,

DP-K

[iamlinda]

Just wanted to say thanks to David PK for help with this, things are working better!

Kind Regards

Linda

[DavidPK]

You're welcome

All the best,

DP-K