ESIF(1.0.11202.33203) TYPE: ERROR MODULE: IPF TIME

[Eduleon]

Every time i start up my laptop i gett he following warning in windows event viewer before the other logs about IPF are generated.

1st log

Activation context generation failed for "C:\Program Files (x86)\Intel Corporation\Intel Processor Identification Utility\ProcID.exe".Error in manifest or policy file "C:\Program Files (x86)\Intel Corporation\Intel Processor Identification Utility\ProcID.exe.Config" on line 0. Invalid Xml syntax.

There are around 7 logs about the same problem and they shows IPF errors

2nd log

ESIF(1.0.11202.33203) TYPE: ERROR MODULE: IPF TIME 30715 ms

[<IPFSRV>AuthMgr_EsifPrimitive@ipfsrv_authmgr.c#1534]<30715 ms>:
Unauthorized EsifPrimitive: NA (941)

3th log

ESIF(1.0.11202.33203) TYPE: ERROR MODULE: IPF TIME 30716 ms

[<IPFSRV>AuthMgr_EsifEventRegister@ipfsrv_authmgr.c#1630]<30716 ms>:
Unauthorized EsifEventRegister: NA (-1) [28D6A164-8760-4CB2-809C-ECC1ADB29CF2]

Appreciate if anyone can help me

All the drivers are up to date with Intel driver tool and HP support assistant and from the HP site too.

[A_Gayathri]

Hi @Eduleon,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand the errors you're encountering in the Windows Event Viewer related to the Intel Processor Identification Utility and the ESIF (Energy Service Interface Framework) can be quite frustrating. Here's a step-by-step guide to help resolve these issues:
 

1.Reinstall the Intel Processor Identification Utility

If correcting the XML syntax doesn't resolve the issue, try reinstalling the Intel Processor Identification Utility:

Uninstall the Utility:

• Go to Control Panel -> Programs -> Programs and Features.
• Find the Intel Processor Identification Utility and uninstall it.

Download the Latest Version:

• Visit the Intel Download Center and search for the Intel Processor Identification Utility.
• Download and install the latest version. 

Check HP Support Assistant:

• Open the HP Support Assistant and ensure all updates are applied, especially for firmware and thermal management.

2. Reinstall Intel DPTF:

• If the issue persists, you may need to reinstall the Intel DPTF drivers. You can uninstall them from Device Manager:
  • Right-click on the Start menu and select Device Manager.
  • Expand the System devices section.
  • Find Intel Dynamic Platform and Thermal Framework and uninstall it.
  • Restart your computer and reinstall the drivers using the Intel Driver & Support Assistant or from the HP website.

3. Check Event Viewer After Steps

After performing the steps above, check the Event Viewer to see if the errors persist:

Open Event Viewer:

• Press Windows + X and select Event Viewer.

Navigate to the Error Logs:

• Go to Windows Logs -> Application and Windows Logs -> System.

Look for Recurring Errors:

• See if the specific errors related to ProcID.exe and ESIF are still occurring.

4.System Restore: If the issue started recently, consider performing a system restore to a point before the problem began.

  BIOS Update: Ensure your BIOS is up to date. Sometimes firmware updates can resolve underlying issues.

Refer to this document:  OMEN by HP 16.1 inch Gaming Laptop PC 16-wf0000 User manual

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[Eduleon]

.

[A_Gayathri]

HI @Eduleon ,

That's great! I am happy to hear that the issue has been resolved. If you need further assistance feel free to reach out to us. 

If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution on the public post, that'll help us and others see that we've got the answers!

Have a great day ahead!

Gaya1239 

HP Support

[Eduleon]

The supplier replaced my motherboard since it was no solution.