Each time I try to open my laptop there is a message appear which says : battery need to replace

[Katerine2]

I need some help because each time I try to open my laptop there is a message says that: the system has detected the storage capacity of the battery stated below, battery may need to be replace. I need some help please to know what to do. Even though when I try to plug my laptop it can not take charge.

[Personal Information Removed]

I purchase my laptop in 2017 in Ontario Canada. My laptop is an HP250 G5 Notebook PC.

The device name: Laptop RBP4MTIG

Processor: Intel(R) Core(TM) i3-5005U CPU@2.00GHz 2.00GHz

Installed RAM: 4.00GB

Device ID: 66CE9CDE-01C9-44B9-86FB-1BAC51D28BB7

Product ID: 00330-50235-87227-AAOEM

System type: 64-bit operating system, x64-based processor

Windows specification: edition windows 10 Pro Version 22H2. Installed on 2021-04-25. 

OS build 19045,4894

Experience: Windows Feature Experience Pack 1000.19060.1000.0

Katerine2

[Paul_Tikkanen]

This is a peer-to-peer forum.  We do not work for or represent HP.

The only suggestion I can offer would be to replace the battery because it can't take/hold a charge anymore.

Below is the link to the service manual for your notebook:

HP Notebook PCHP 250 G5 Notebook PCHP 256 G5 Notebook PC Maintenance and Service Guide

The battery part number and description based on the serial number of your notebook is:

4-cell, 41-Whr, 2.8-Ah Li-ion battery    HP part # 807957-001

HP PartSurfer

You can order a new battery from HP at the link below:  $81.82

The HP Parts Store - HP Computer Parts - HP Printer Parts - HP parts - hp batteries - SSD - printhea...