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‎11-03-2020 11:56 AM

HP Recommended
Product: EasyNote TE
Operating System: Microsoft Windows 10 (64-bit)

EasyNote TE,  Left it running all day, checking on it now and again and all was well but late in the day when I returned the PC had shutdown so pressed power button to reboot but all that happens is power button flashes 5 times but there is no power to the notebook (no fan noise, nothing on the screen, totally dead) just the 5 flashes.  Checked power supply and found fuse had blown, replaced fuse but still no output from supply (meter check) so plugged in spare Power supply but still only getting the flashing power button everything else still dead,  removed spare supply power lead connector from pc and was still showing 19 volt but still totally dead notebook.  Any suggestions ?

1 REPLY 1

‎11-06-2020 01:11 PM

HP Recommended

@jason1988 

Nobody responded to you  before this because your PC is a Packard-Bell, and these are the HP forums.  We do not support PCs built by other companies.  You have to track down Packard-Bell support for your issue.



I am a volunteer and I do not work for, nor represent, HP
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