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‎10-30-2018 12:23 PM

HP Recommended
Product: Elite Book 840
Operating System: Microsoft Windows 8.1 (32-bit)

I been charging my Elite book  all morning and the power light and caps lock light are just blinking white every second.  I tried the hard reboot suggested onlime and I still cannot get it to turn on.

1 REPLY 1

‎10-31-2018 02:05 PM

HP Recommended

Hello @Nez8966

 

Welcome to the HP Support forum.

 

Unfortunately, this is usually related to some serious hardware issue (or sometimes a BIOS problem).

 

You need to idenfity the pattern of this blinking - how exactly and how often it blinks - this is the computer trying to send you a code and describe where the problem is after performing power on checks.  Let me know how you idenfity the pattern.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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