-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- EliteBook 840 G3 BIOS Password

Create an account on the HP Community to personalize your profile and ask a question
10-18-2018 07:15 AM
I've discovered a laptop at work which has a BIOS password. EliteBook 840 G3
With previous laptops i've managed to get a reset code, but this laptop does not display a code to unlock.
Please help!
10-18-2018 07:35 AM
For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
When talking to the HP rep ask them to escalate your service request.
Just to note:
Do not try removing the RTC/BIOS battery. It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.
REO
10-23-2018 09:04 AM
Thanks for getting back to me.
I've recieved my SCM.bin file from HP.
I was insturcted to put this on a formatted USB stick in the root and hold windows key + arrow up + arrow down on boot, but this key combination does nothing. Am i following procedure incorrectly?
Thanks
04-30-2019 05:30 PM
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.