• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP EliteBook 840 G2 Base Model Notebook PC
Microsoft Windows 10 (64-bit)

Hi all.

 

I have recently acquired this nice little laptop and am keen to see if I can upgrade it to Windows 11.  Running TPM.msc tells me it is version 1.2, not 2.0, so I would like to know if theTPM's firmware can be upgraded to the required 2.0 and if so how it should be done. The TPM is soldered to the motherboard, apparently, so a plug-in module from Ebay is unlikely to be the answer.

 

I have tried downloading various upgrade packages but they refuse to work, so I wonder if forum members have any ideas or solutions.

 

Thanks for thinking about my issue.

3 REPLIES 3
HP Recommended

Hi:

 

Your notebook's TPM cannot be upgraded to 2.0, and the processor it has is also not supported to get the in-place upgrade to W11 via Windows Update.

 

Intel processors need to be 8th gen core or newer.

 

You can install W11 on your PC if you are interested, by reading the info at the link below...

 

Solved: Re: Upgrade CPU Intel 7 to intel 8 - HP Support Community - 8300175

HP Recommended

Thanks for your help, Paul. Sounds like a CPU upgrade will be expensive. Probably  best to keep the laptop going until Win 10 support ceases and then think about getting a replacement laptop. Cheers.

HP Recommended

You're very welcome.

 

There aren't any supported motherboards for your notebook with Intel 8th gen core processors.

 

The oldest Elitebook 840 that is fully qualified to run W11 is the Elitebook 840 G5.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.