09-10-2016 04:24 PM
I acquired my work laptop from a former employer on the condition that the drive was completely wiped (no recovery partion or anything) and so I need to do a completely clean install.
I have installed Windows 8.1 successfully from an external USB DVD. The system boots but many device drivers are missing, including both wireless and wired networking.
From the HP web site I downloaded device drivers for this machine/OS combination. These downloaded files are .exe files. I put them on a USB stick so that I could transfer them to the laptop. I thought I would install them as follows:
In windows device manager, identify network device, right-click, select "install driver", point windows at the directory containing the downloaded .exe files.
This does not work. Windows does not recognise the .exe files as drivers.
Q1: Am I supposed to execute each of these .exe files (ie, will that install the drivers, and will windows then figure out that they are present?
Q2: Which of the 2.3GBytes of drivers do I need to install? If I install the network drivers will Windows be able to "look on the internet" and find all the other missing drivers?
Q3: Is there some way of getting an OEM install disk that makes this whole process less painful?
thanks in advance for any help and advice.
Solved! Go to Solution.
09-10-2016 04:53 PM
Yes, you have to double click to run the exe files. They will automatically install the drivers.
Yes, there is a method to automatically install the drivers...the HP Softpaq Download Manager Software.