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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Enable TPM to update to Windows 11

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12-20-2021 07:05 AM
Hi:
Every 15-ec0xxx notebook in the model series has that problem.
Your notebook has a firmware based TPM (fTPM) 2.0 device.
That must be different than a hardware based TPM 2.0 device, and for some reason Microsoft has not taken this difference into account when W11 does its hardware checks.
The problem you will see is that in the Device Manager, you have a security devices category, and on AMD platforms, there should be two security devices listed there...an AMD PSP device (which you will see), and a TPM 2.0 device (which you will not see--but you should see).
That is why W11 is indicating your notebook is not supported for the W11 upgrade.
If you want to install W11 on your PC as is, you can bypass the W11 hardware requirements using two easy methods. The first one is the easiest.
I would make a system image of your current W10 installation prior to updating to W11, so you can easily reinstall W10 in the future. I used the free Macrium Reflect software to do that, under the Backup at Home section.
Along with the system image, make sure you create the bootable DVD or USB rescue drive you boot from to access the system image stored on your portable hard drive.
Macrium Software | Reflect Free Edition
Read and follow the instructions at the link below.
Windows 11 Upgrade Hack on Any Hardware | Dong Knows Tech
No registry changes needed. No need to create installation media. Just download the W11 ISO file, and the guy's zip file.
I used the first procedure to do an in-place upgrade an old HP Elitebook 6930p notebook made in 2010 to W11, and I was able to keep my old Office 2010 Starter program that came with the notebook when it had W7 on it, along with all of my other programs, files and settings.
The notebook met none of the enhanced W11 hardware requirements.
That is the 11th unsupported W11 PC I have upgraded to W11, and not one of them have had any issues whatsoever.
They have all gotten all the Windows 11 updates released thus far.
I check those against a PC I have that is fully supported to run W11.
There is also this way you can upgrade to W11, bypassing the hardware checks...
12-20-2021 09:21 AM
I understand your issue -- as I have the same situation with an old laptop that meets almost none of the Win11 hardware requirements, and I really wanted to try out Win11 on it but the installer refused.
And while there are workarounds to this, forcing Win11 onto "incompatible" hardware is an "experiment" at best -- not a long-term solution.
Let me explain ...
MS has relented, for now, in enforcing Win11 hardware requirements -- but they already have the code to check hardware because they provide that as a downloadable utility. It would take little effort to package that as a Security Update, push it to the PCs, and after a reboot, we get messages that our PCs are disabled and we have to reinstall Win10 from scratch to get a working PC back. MS has already done this with "insiders" who were running really old hardware on Windows 11. Their PCs were disabled by a Windows Update.
I'm OK because I have a full image backup of the laptop running Windows 10 -- which would take me 5 minutes to restore. Most folks don't even know what that means and will end up with a nonworking PC -- and no simple way to restore it.
So, enjoy it while you can -- but do not expect it to last long.
I am a volunteer and I do not work for, nor represent, HP