Enter Administrator Password or Power On Password - New Batteries

[stadster]

Hello - My battery went dead, so I replaced both the main battery and the small round battery.  Now, when I press the power button I get "Enter Administrator Password or Power On Password".  I don't have these passwords or they were never set up.  I am stuck!  Please help.  Note:  I tried taking the batteries out and going through the process again - no luck.  I just can't get past the Password screen.  Thanks for any help!

P.S.  If I try to enter a password I get a disabled code:  I 50570912

[Cheron-Z · Accepted solution]

@stadster

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.