Envy 14-k026tx Sleekbook won't charge/start

[jers87]

Recently the notebook computer would run out of battery and shut down before notifying me on the screen (There used to be a pop up notification telling me that the battery's low). And if I connect the AC adapter to it and turn the computer back on, it'd say that the battery will charge to 100% in 1 minute.

Yesterday, it shutted down like that again and I tried to turn it on hours later, but even with the AC adapter connected, it wouldn't start. When I press the power button, I see a blink of light from the power button and the F12 key, but nothing happen after that. Screen won't turn on and no sign of the computer starting. I have been charging it since last night, but the charging light remains red after 12 hours, meaning that it's still charging (?)

I have tried hard reset but didn't work. What is wrong? How can I fix it?

[KrazyToad]

@jers87

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
 

I have gone through your Post and I understand your concerns

This could be an issue with the Motherboard

I have sent you a private message with the next course of action

Please check your private message icon on the upper right corner of your HP Forums profile.

Next to your profile Name, you should see a little blue envelope

Thank you