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‎11-03-2018 06:22 AM

HP Recommended
Product: Envy X360 AMD FX-9800
Operating System: Microsoft Windows 10 (64-bit)

When I go into task manager and look at performance tab, I see the CPU running at 1.38Ghz, and never goes up, despite it supposed to be running at 2.7ghz. Web pages are slow to load, and some online and offline games and programs run slow.

 

How do I speed this up to where it should be? Not finding the answers through searches. Thanks

2 REPLIES 2

‎11-03-2018 07:00 AM

HP Recommended

@PorterG

 

That is your CPU model not your product number???

 

To better assist you, the members will need the exact model number or product number of your laptop/desktop or printer???

 

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 

https://support.hp.com/us-en/document/c00033108

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

 

 

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‎11-03-2018 05:31 PM

HP Recommended

Product name is HP Envy X360 m6 Convertible, product #W2K56UA#ABA

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