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- Envy reboots whenever sleeping ONLY AFTER installing Docker ...

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06-04-2020 11:34 PM
Hello. I have a series of power control related issues, the biggest being in the title -- AFTER installing Docker for Windows, if I put the computer to sleep, within ten minutes it reboots itself. When I open the lid of the computer, it brings me to a sign-in page, but when I sign in, all the apps that were open before sleep are now closed. (Brave tells me that it didn't shut down correctly -- this is how I think the system is shutting down during "sleep.")
Other related problems: Sometimes it won't power on unless it's plugged in, even on full battery; sometimes it wont' wake from sleep at all, and I have to hard reset the computer.
I've tried:
- Updating all drivers via Windows
- Updating all drivers via the HP Service Assistant
- Updating the AMD drivers via the AMD Radeon Settings software
- Uninstalling Docker and disabling Hyper-V from Windows Features menu in the Programs Settings
- Installing Docker for Windows Home, with the WSL-2 Backend instead of the Hyper-V backend (I am a Windows Pro user)
- Running a BIOS update
- Changing sleep/hibernation settings, including disabling hibernation
None of this works.
I know it's not a hardware problem because I've had this on two consecutive HP Envy x360s (I exchanged one for a new one at BestBuy)
Please help me. I want to keep this computer, but I NEED Docker.
What DOES work is resetting Windows by doing a re-install from drive, preserving user data.
I've isolated the issue, it IS docker causing this, because after a fresh Windows reinstall, the problem goes away, but the NEXT thing I do is reinstall Docker and the problem comes back.
System information:
- AMD Ryzen 5 4500U with Radeon Graphics 2.38GHz
- 8GB ram
Docker configuration:
- 1 Core
- 2GB Ram
06-06-2020 03:33 AM
Update -- still need help with this, but I've determined the general vicinity of the root cause. The problem is with the virtualization layer, and can be reproduced when installing the WSL-2 as well.
For right now, I go into the BIOS and disable virtualization whenever I'm not using it (i.e. when I'm not using Docker), but this is still a sub-ideal situation.
Any idea why having virtualization enabled causes these power management issues?