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‎03-25-2026 10:01 AM - edited ‎03-28-2026 03:41 AM

HP Recommended

Envy laptop is stuck in Automatic Repair Loop.  I did a hard reset. Then I did the "power up and shut down" 4 times.   I ran all tests and it passed all tests.  I attempted to access Advanced Options from instructions on this forum.  It did not work.  Im attempting to access "Recovery" and set it back to a date it last worked. 

 

Please help.  

 

UPDATE:  Even though it passed all tests, the hard drive was failing.  When I took it to a computer repair place, there was no WinRE on my hard drive. It was preventing my computer from opening in safe mode and preventing it from accessing Advanced Options.  I had to get a new hard drive. 

2 REPLIES 2

‎03-25-2026 12:26 PM

HP Recommended

On the "Automatic Repair couldn't repair your PC" screen, select Advanced options > Troubleshoot > Advanced options > System Restore. Choose a restore point from before the issue started, confirm, and let it revert changes.

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‎03-25-2026 01:26 PM

HP Recommended

Thank you!!!!

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