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‎08-15-2023 09:06 AM - last edited on ‎08-15-2023 01:37 PM by Retired

HP Recommended
Product: HP ENVY x2 11-g010nr

Product Envy x2 PC, Number C2K61UA#ABA, Serial # [Personal Information Removed].  Can't get past forgotten password. Need files.

Thanks.

Category:
3 REPLIES 3

‎08-15-2023 09:19 AM

HP Recommended

Hi:

 

The only place that I know of where you can still purchase recovery media for such an old notebook would be from this vendor at the link below.

 

Computer Surgeons - Windows 8 32-bit (USB) Recovery Kit 717676-005 For HP ENVY Model Number 11-g010n...

 

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‎08-15-2023 09:52 AM

HP Recommended

Thanks for your reply!  I checked the site but got the response below.  None of the product numbers matched nor were they remotely similar.  I will continue to search . . .

HP ENVY x2 Detachable

We currently do not have any products for this manufacturer. Please check back soon for new products... This is the topic Named: emptymanufacturertext. You edit this in the ADMIN site.

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‎08-15-2023 09:57 AM

HP Recommended

You're very welcome. 

 

Sorry that they didn't have the recovery media you needed. 

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