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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Error (0x1900101) when tring to Update from Windows 10 to 11

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06-12-2024 01:04 PM
Hi, I am trying to update my Windows 10 setup and install Windows 11 via the Windows Update mechanism.
When the update is downloaded and installed, the computer reboots a few times.
During the restarts, I see the blue crash screen, and then it boots back to Windows 10.
When looking up the failure reason, I see that Error (0x1900101) occurred.
Could somebody advise me on what to do? I read that it might be related to the Drivers/Bios version.
Thanks.
06-12-2024 06:44 PM
I can not search for an answer from Microsoft. Please try
https://www.youtube.com/watch?v=4deu2KYfA7E
or https://www.easeus.com/knowledge-center/0xc1900101-error.html
Regards.
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06-20-2024 03:02 PM
I tried to follow the proposed steps, and I am still getting the blue screen:
It says:
Stop code: SYSTEM_THREAD_EXCEPTION_NOT_HANDELED
What failed: SynTP.sys
As far as I discovered, it might be related to some how to the touchpad.