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HP Recommended
hp Elitebook 840 G6
Microsoft Windows 10 (64-bit)

I have a number of Elitebook HP 840 G6 computers. On all of them I get error 0x800f0845 when the cumulative update for Win 10 1909 x-64  KB5003635 try´s to install.
Have updated all drivers but it does not help. Do you have suggestions for action to solve the problem? The problem is isolated to the G6 model.
 

1 REPLY 1
HP Recommended

@Ulrika3 

We don't have the resources here to troubleshoot and fix Windows Update issues.

 

All I can do is point you to this thread which has some suggestions:  https://www.softwaretesttips.com/fix-0x800f0845-error/

 

Good Luck



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