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HP Recommended
Hp 15da00040nq
Microsoft Windows 10 (64-bit)

Hello comunity :))) Today i windows 10 give me a new suprise the common error 0xc000007b. Everytime when i try to run a game like World Rissing is giving me this error i tried almost all the solutions like:

 

-Scan the disk for errors

-Reinstal Directx, Net framework, VisualC++ or another stuffs like that

-Reinstal the games

Last time when i had a battle with this error i win becuase i put some missing .dll file. 

A friend told me to find someone with windows 10 64 bits and copy and sent me all .dll file from system 32 or syswow64 but almost all my friends use win7 or 8.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@OfficerAdrian

 

Welcome to HP forums.

 

Run a system diagnostics test to find out if there is any hardware failures.

Refer this document to run the test:- Click here

 

Windows Updates troubleshooter -

Click on this link to run the Windows Updates troubleshooter.

 

Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

 

If the issue persists, I would suggest you to go ahead and update the Bios and other drivers using HPSA.

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

You can refer this HP document for more assistance.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@OfficerAdrian

 

Welcome to HP forums.

 

Run a system diagnostics test to find out if there is any hardware failures.

Refer this document to run the test:- Click here

 

Windows Updates troubleshooter -

Click on this link to run the Windows Updates troubleshooter.

 

Windows Updates - 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

 

If the issue persists, I would suggest you to go ahead and update the Bios and other drivers using HPSA.

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

You can refer this HP document for more assistance.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.