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‎01-07-2026 09:56 AM

HP Recommended

Hello! Notebook HP laptop 15-gw0040ur.

IMG_20260107_180905.jpg

 

Today, when I started my laptop, I got a notification that I need to restart the laptop for the disk to work properly. After the reboot, a blue screen popped up with error code 0xc0000185. When you try to press the F1 key to switch to the recovery environment, nothing happens. It is also not possible to launch in safe mode. I've already rebooted the laptop. At the same time, the laptop was working properly yesterday, there were no updates or downloads. Can you tell me how to solve this problem without losing files on the computer/disk?

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