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‎05-28-2024 10:07 AM

HP Recommended
Product: Hp pavillion 14 ce-3072

I had a 502 CMOS Error but after updating bios and uninstalling and reinstalling battery drivers the error doesn't show anymore.

 

But right now my laptop doesn't work without the ac adapter and it would shutdown as soon as I remove the adapter.

 

I tried to look for the cmos battery but I couldn't find it so I hope I can reset it or replace it can someone help!

 

Also I would like to ask where can I get a replacement for the main battery ht03Xl battery.

 

 

Category:
1 REPLY 1

‎05-30-2024 12:25 PM

HP Recommended

Hi @Abdo1120,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Laptop that has an error.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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