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Camera driver not found in device manager because there is no driver for hp camera.Worst hp support.If hp dono provide driver for us,do we need to develop ourself.I just bought this hp system 5 months back.If the problem persists within this short amount of period,how do we believe in hp and how do we recommend to others

4 REPLIES 4
HP Recommended

Hi @Vishnu_kumar

 

Welcome to the HP support community.

 

Please help us with the laptop serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support

Raj_05
HP Support Community Moderator
HP Recommended

Hi @Vishnu_kumar,

 

Thank you for your response, 

 

I understand your frustration with the issue you're experiencing with your HP laptop. It can be frustrating when you encounter problems with your device, especially if it's a relatively new purchase. Here are a few steps you can take to address the camera driver issue.

 

  • Check for Windows Updates: Sometimes, driver issues can be resolved by simply running Windows Update. Make sure your operating system is up to date, as Microsoft often provides driver updates through Windows Update.
  • Driver Downloads: Go to the official HP website and look for driver downloads specific to your laptop model. HP usually provides drivers for their devices on their website. Make sure you download the correct driver for your camera.
  • Windows Device Manager: Check the Device Manager again, and if the camera still doesn't appear, it's possible that there might be an issue with the hardware itself.

 

I hope this helps. 


Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

Hii @Alden4
1.The first thing I did when I encounter a problem is windows update, but issue didn't solved.
2.I also checked the device manager, but even I didnot found the camera driver
Screenshot 2023-10-22 211600.png

 

 

 

 

 

 

3.I checked the official hp website, but there is no driver related to camera

Screenshot 2023-10-22 211800.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4.Even I also reinstalled the windows 11, but the problem did not solved

5.I also tried the restore point method in windows, but problem didnot solved

6.I also checked the permissions related to camera but it didnot work

HP Recommended

Hi @Vishnu_kumar,

 

Thank you for your response,

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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