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‎03-31-2019 02:18 AM

HP Recommended

He didn't find the flash drive ... i tried with rufus every type of boot (and nothing)not detectednot detected

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‎03-31-2019 02:20 AM

HP Recommended

@IT_WinSec

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‎03-31-2019 07:55 AM

HP Recommended

Can you try with a different port (if any) or a different USB pendrive ?

Make sure you use Rufus again to write it in UEFI mode.

 

Do you have another computer to try on it if the same USB pendrive will boot from it ?

 

The idea is to understand where the problem comes from - from the USB pendrive nor written properly or from the HP device not reading it properly ...

 

 

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎04-02-2019 09:59 AM - edited ‎04-02-2019 10:00 AM

HP Recommended

the stick is booted /// but nothing ..the usb port was working proprely before this bsod ...
Maibe the storage of tablet is dead ... 
56161796_855792278114216_2801540105561440256_n.jpg

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‎04-03-2019 02:10 PM

HP Recommended

@IT_WinSec

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‎04-05-2019 10:21 PM - edited ‎04-05-2019 10:21 PM

HP Recommended

Hi @stelist9910 

 

I am sorry, I was away for a few days.

 

Based on the latest attached picture, you tried to boot it in legacy mode but it is UEFI created. Not sure if it's created properly though (cannot be seen in the picture).

 

Anyways, I have no further ideas. Please, reach to the local HP Support team for further assistance or service of the device. Here is how to contact them:

>> https://www8.hp.com/ro/ro/contact-hp/phone-assist.html

If in Romania, you may call 021 204 7090 (Monday to Friday, from 9AM to 6PM)

 

If elsewhere -> https://support.hp.com/us-en/contact-hp

 

Please, keep me updated

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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