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HP Recommended
HP Pavilion G7 Notebook Laptop
Microsoft Windows 7 (64-bit)

Running windows network Diagnostics  and I Get an unexpected Error has Occurred The Troubleshooting wizard can not continue

1 REPLY 1
HP Recommended

@Fender710 Any particular reason you were running the troubleshooting wizard? Could you let us know why it was initiated?

Also, if you've performed any other steps, so we don't end up repeating the same suggestions, if you know what I mean, meanwhile, here's what I suggest you do to fix the error you've mentioned:

 

Cause:

The 0x800736b1 error is the Hexadecimal format of the error caused. This is common error code format used by windows and other windows compatible software and driver vendors.

 

Solutions:

1) Start your computer and log on as an administrator.

2) Click the Start button then select All Programs, Accessories, System Tools, and then click System Restore.

3) In the new window, select "Restore my computer to an earlier time" option and then click Next.

4) Select the most recent system restore point from the "On this list, click a restore point" list, and then click Next.

5) Click Next on the confirmation window.

6) Restarts the computer when the restoration is finished.

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee


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