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HP Recommended
HP Envy Notebook
Microsoft Windows 10 (64-bit)

A box with the message "Error occured. Flow will not shut down." pops up on my screen regularly. Can't figure out what what it is or how to fix it/get rid of it. Can anyone help?

7 REPLIES 7
HP Recommended

@Ingersol

 

This is a great location to get assistance! I read your post and see that you are getting Error occurred message on your HP Envy Notebook. I would like to help you resolve this issue. 

 

Restore the system to the point when it was working fine.

Click here and refer the document to perform the system restore.

If the issue persists perform a Windows refresh.

Click here to know how to do windows refresh.

 

If the issue is not resolved, Scan the computer for virus and check.

 

Let me know if that helps.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Hello Sandy,

 

we have the same Problem in our company. The sounddriver for the HP Prodesk 600 is cause the Problem.

The resolution steps that you provided didn't solve the problem. When we disable the autoruns it works fine. But that can not be the solution.

 

Have you another ideas.

 

Our Clients have Windows 10 - Enterprise x64 - Version 1607 /  1703.

HP Recommended

Yesterday I just purcahsed a HP 1MF37PA 600 ProDesk , new from the box, first startup already got this error.

Please advise how to fix it

HP Recommended

Found the solution in a Microsoft Forum.

 

1. Look for "Device Manager" in your bar (Search Windows)

2. Expand Sound, video and game controllers

3. Unistall the device Driver (ConexantISST Audio) - Your sound driver in the icon bar will have an X (not installed)

4. Boot your machine

5. Login and wait the sound car will be detected and the driver re-installed

6. Reboot

7. Login

8. Test.

 

HP 

 

You guys are really weak providing solutions for your hardware/software and do not take it seriously, when people write here you should work till the issue be fixed. restoring is not the only way to fix for this case, be more creative please ! 

HP Recommended

Thank you! Worked perfectly. It was really annoying error. Been looking for solution for weeks.

HP Recommended

Got a new HP ProBook 430 G5, Windows 10 64 bits pro 3-4 weeks ago. This anoying "Flow will not shut down" box started  to pop up very soon. Luckily, by following the recipe above it disappeared. Until today. It is back again, and th recipe does not work any more. Please help!

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you


I work on behalf of HP
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