-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
- HP Community
- >
- Notebooks
- >
- OS/Recovery
- >
- Error test Hard Disk
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question
Error test Hard Disk
03-27-2021 06:02 AM

Il test rapido dell'unità disco rigido non viene superato con il seguente errore:
PSPSMG-8A5AJN-XD7X7G-60U103
03-27-2021 06:46 AM

Hi:
Below is the error report generated by the code you posted, minus your notebook's serial number.
PSPSMG-8A5AJN-XD7X7G-60U103 | OK | XXXXXXXXXX | 3/27/21 | 303 | Storage | Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive | Hard Disk 1 Quick Test Failure |
You will need to install a new hard drive, and reinstall the operating system.
Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.
You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).
After you replace the drive, you can use the cloud recovery tool with another Windows PC running W7 64 bit or newer to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook on the new drive.
Here is an info link for how to use that utility...
PC consumer HP - Utilizzo di HP Cloud Recovery Tool (Windows 10, 7) | Assistenza clienti HP®

Didn't find what you were looking for? Ask the community