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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
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HP Recommended
HP Recommended
Welcome to the HP support community.
If you have an external keyboard, connect it, and check if the issue persists?
Meanwhile:-
Use HP PC Hardware Diagnostics to complete functional test of the keyboard and identify any problems with the hardware.
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Download the latest version of HP PC Hardware Diagnostics.
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In Windows, search for and right-click HP PC Hardware Diagnostics for Windows, and then select Run as administrator.
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Click Component Tests, click Input Devices, and then select the Keyboard Test.
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Click Run once to begin the test.
The test ends when you complete the tasks or after 3 minutes.
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
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If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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