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Esc key opens system info page whenever pressed. how do i stop this

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Microsoft Windows 10 (64-bit)

Esc key opens system info page whenever pressed. how do i stop this

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@kennyb366

 

Welcome to the HP support community.

 

If you have an external keyboard, connect it, and check if the issue persists?

 

Meanwhile:-

Use HP PC Hardware Diagnostics to complete functional test of the keyboard and identify any problems with the hardware.

  1. Download the latest version of HP PC Hardware Diagnostics.

  2. In Windows, search for and right-click HP PC Hardware Diagnostics for Windows, and then select Run as administrator.

    Run HP PC Hardware Diagnostics Windows as an administrator

  3. Click Component Tests, click Input Devices, and then select the Keyboard Test.

    Running the Keyboard Test

  4. Click Run once to begin the test.

    The test ends when you complete the tasks or after 3 minutes.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

Sandytechy20
I am an HP Employee

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