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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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05-23-2024 06:10 AM
Hi everyone. I’m having trouble getting onto my son HP laptop. It comes up with EFI shell version 2.70 and then loads of text and it says press ESC IN 1 Second to skip startup.nsh but I can’t skip it. I’m very lost and confused. Any help would be greatly appreciated
1 REPLY 1
05-23-2024 01:46 PM
By the time you have read the message, the time is already up.
Start pressing Esc as soon as you power on the laptop, and keep pressing it repeatedly until the UEFI screen comes up or it complains.
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