Every time I turn it on it tries to automatically repair

[JenT2314]

When I turn on it tries to automatically repair then displays that it didn’t start correctly and to either click on restart or advanced options. I tried to restart and the same thing happens. I tried everything under advanced options and get the same thing

[Sneha_01]

Hi @JenT2314,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your computer is stuck in a loop where it tries to automatically repair but fails, and you keep encountering the same issue even after attempting various troubleshooting steps, you might need to try several methods to resolve the problem. Here’s a comprehensive guide to help you troubleshoot and fix this issue:

1. Perform a Hard Reboot

1. Power Off: Press and hold the power button for 10-15 seconds to force a shutdown.
2. Disconnect Power: If you’re using a laptop, unplug it and remove the battery if possible.
3. Wait: Leave it disconnected for a minute.
4. Reconnect and Restart: Plug the power back in (reinsert the battery if removed) and turn the computer back on.

2. Boot into Safe Mode

Access Advanced Options:

• When the automatic repair screen appears, click Advanced options.

Choose Safe Mode:

• Select Troubleshoot > Advanced options > Startup Settings > Restart.
• After the restart, you’ll see a list of startup settings. Press 4 or F4 to boot into Safe Mode, or 5 or F5 for Safe Mode with Networking.

Troubleshoot in Safe Mode:

• Once in Safe Mode, you can perform various troubleshooting tasks, such as uninstalling recent updates or drivers, or running a system scan.

3. Run System File Checker (SFC) and DISM

Access Command Prompt:

• From the Advanced options menu, select Troubleshoot > Advanced options > Command Prompt.

Run SFC Scan:

• Type sfc /scannow and press Enter. This will check for and attempt to repair corrupted system files.

Run DISM Tool:

• After SFC, run DISM /Online /Cleanup-Image /RestoreHealth to repair the Windows image.

4. Perform a System Restore

Access System Restore:

• Go to Troubleshoot > Advanced options > System Restore.

Choose Restore Point:

• Select a restore point from before the issue began. Follow the prompts to restore your system.

5. Check for Hard Drive Errors

Access Command Prompt:

• Go to Troubleshoot > Advanced options > Command Prompt.

Run CHKDSK:

• Type chkdsk /f and press Enter. This will check for and attempt to fix hard drive errors.

6. Reset Your PC

Access Reset Options:

• From the Advanced options menu, select Troubleshoot > Reset this PC.

Choose Reset Option:

• You can choose to Keep my files or Remove everything. If you opt to remove everything, ensure you have a backup of your important data if possible.

7. Reinstall Windows

If none of the above steps work, you might need to perform a clean installation of Windows:

Create Installation Media:

• Use another working computer to create a bootable USB drive with the Windows installation media. You can use the Windows Media Creation Tool.

Boot from USB:

• Insert the USB drive into the affected computer and boot from it. You may need to change the boot order in the BIOS or UEFI settings.

Install Windows:

• Follow the on-screen instructions to perform a clean installation of Windows. Choose Custom Install and select the partition where Windows is currently installed.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support