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    Fix Windows 10 Update Issues

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    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Novice_25
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Message 1 of 2
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Flag Post

Extremely slow, apps fail to run after login, screen freezes

‎11-22-2020 07:47 PM

HP Recommended
Product: Envy 17"
Operating System: Microsoft Windows 10 (64-bit)

Is there a way to enter into a diagnostic state during boot-up - series of keys to press? Not sure if main processor, RAM or hard drive are starting to fail. Fan runs, but very slow speed. A large Windows 10 upgrade occurred within last week to 10 days.

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WAWood
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Message 2 of 2
Flag Post

‎11-24-2020 01:50 PM

HP Recommended

@Novice_25 

Yes, press the Esc key repeatedly while rebooting and when the HP Startup Menu appears, select the option to run Diagnostics -- usually F2.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

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