F-11 brings up error code 0XC000000F A required device isn't connected or can't be accessed.

[nes55]

The only problem I was experiencing was occasional Netflix freezing. I wanted to do a boot sfc /scannow as the program while running in windows says no errors found. I always follow scannow with DISM with the program exicuted properly result, no errors. Sometimes the boot scannow finds and fixes things that it doesn't in administer cmd through windows. I was surprisedthat F-11 brought up the blue screen error code 0XC000000F saying the device couldn't be found or wasn't connected. Do I need to do a Windows reinstall or is there another solution? Other than Netflix freezing and the F-11 key function lost the computer runs like a dream. Thanks in advance to all the smart computer people out there. HP 15 P 143CL, Win 10 64 bit, all the latest drivers and updates installed.

[Raj1788]

@nes55

Thank you for joining the HP Community

Did you try using Netflix in a different browser?

The recovery partition might be corrupted.

I suggest you Run a Hard drive test.

- Hold the power button for at least five seconds to turn off the computer.

- Turn on the computer and immediately press Esc repeatedly, about once every second.

- When the menu appears, press the F2 key.

- On the main menu, click Component Tests and Hard drive

Keep me posted with the test result.

Have a great day!

Cheers:)

[nes55]

Thank you for your reply. win ver 1903 fixed the problem.

[Raj1788]

@nes55

I'm glad to hear you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)