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    Fix Windows 10 Update Issues

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Message 1 of 2
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Flag Post

FACTORY RESET

HP Recommended
Presario CQ62-228DX Notebook PC
Microsoft Windows 7 (32-bit)

trying to factory reset my laptop but the Recovery Manager is nowhere to be found, is there a way to reset my laptop?

1 REPLY 1
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Message 2 of 2
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HP Recommended

@soldierallen 

 

Please use the following tool

 

   https://support.hp.com/us-en/document/c06162205

Regards.

BH
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