cancel
Showing results for 
Search instead for 
Did you mean: 
soldierallen
New member
1 0 0 0
Message 1 of 2
70
Flag Post
HP Recommended

FACTORY RESET

Presario CQ62-228DX Notebook PC
Microsoft Windows 7 (32-bit)

trying to factory reset my laptop but the Recovery Manager is nowhere to be found, is there a way to reset my laptop?

1 REPLY 1
Level 19
Level 19
78,296 78,195 9,638 20,836
Message 2 of 2
51
Flag Post
HP Recommended

FACTORY RESET

@soldierallen 

 

Please use the following tool

 

   https://support.hp.com/us-en/document/c06162205

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation