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HP Recommended
unknown, touchscreen laptop
Microsoft Windows 10 (32-bit)

hello, i need an error code Identification for FAILURE ID: 6BUFS1-8T8AHH-XD7URG-60RM03 . We think it is the hard drive but aren't exactly sure because we were able to get the hard drive to function on another system (however it crashed shortly after backing up the hard drive). is it possible it could be the motherboard as well. with this information i can determine how i should proceed with repairs.
other information:
laptop presented with a black screen after a system update stating SMART hard disk error, detecting an imminent failure, in Hard Disk 1 (301). after a system diagnosis, error code FAILURE ID: 6BUFS1-8T8AHH-XD7URG-60RM03 displayed and would not proceed past this point with diagnostics.
thanks for reading this,
Alex

1 REPLY 1
HP Recommended

Hi, Alex:

 

Below is the failure report generated by the code you posted, minus your notebook's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
6BUFS1-8T8AHH-XD7URG-60RM03OKXXXXXXXXXX2/18/21303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

 

The report indicates the drive has failed, not the drive controller.

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