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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

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Message 1 of 2
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Flag Post

FORGOT PASSWORD

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HP laptop

Everyone knows the initial password screen to unlock the computer, well that’s the password i forgot,smdh. How can I get into my laptop? Without having to wipe the hard drive. 

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Message 2 of 2
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@MrsMoore32 

Passwords can NOT be recovered; instead, they have to be reset.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true

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