Factory OS & Driver Recovery

[FR-SAJIB]

I had once deleted the recovery partition without making a copy of that, later after a critical problem, I had set up windows OS again, but, I could not install the factory drivers.

Now, I have already tried the HP support assistant (It could not detect my device) and I had installed drivers manually from software depot, but could not get all drivers (with the exact device version) & other software like Energystar Power Driver, i couldn't found.

Now, is it possible to get back all those .

Specially, the original drivers, cause in driver depot even after identifying my laptop, each driver type has many sub categorized drivers that varies from version  and I don't know which version to install. For example, Graphics driver of the laptop, after manually identifying, there are 14 drivers found!

Need your concern & guidance. 

[Paul_Tikkanen]

Hi:

See if your PC is supported by the HP cloud recovery tool.

http://support.hp.cloud-recovery.s3-website-us-west-1.amazonaws.com/

If it is, you can make a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

Here is an info link for how to use that utility.

https://support.hp.com/us-en/document/c06162205

[FR-SAJIB]

Thanks for your concern so fast,

I have checked that my device (HP Notebook 15ay134ne) is supported by cloud recovery once I gave the serial id.

But, I do not have spare hard drive to copy my files & a 32 GB Flash drive for installing them.

I intend to buy them later maybe after my exams.

Now, I want to know that will it still support that time for my device, I mean is there a time validation for any device in

cloud recovery option,  you guys probably don't support a device forever, right.

[Ankit455]

hello buddy i seen your issue related to Factory State of your pc but i would recommend use any win 10 os download from microsoft on temprory basis but when you have available backup kisk for your data then you must make your origional state of recovery Image to Usb

[Paul_Tikkanen · Accepted solution]

You're very welcome, @FR-SAJIB 

You should be able to use the cloud recovery for another few years.

HP retires support for PC's when they are 10 years old.

I think your notebook's model series came out in 2016, so you would have until 2026 to make the recovery media using the cloud recovery tool.

[FR-SAJIB]

Thanks a lot , it means huge.

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.