-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Factory reset for desktop computer

Create an account on the HP Community to personalize your profile and ask a question
09-05-2026 08:42 PM
What is your product ID?
See if you have cloud restore
If you have cloud recovery you can restore your system using a 64gb flash.
It may take an hour or more to create the recovery USB.
https://d34z73bbtpzgej.cloudfront.net/
Alternately, download from the MS windows store
If you must do a windows 11 reset then try to get into safe mode first.
Click here to see how to start your system in safe mode.
You can also run SFC or DISM to fix file corruption while in safe mode.
SFC and DISM are both tools that scan and repair corrupted system files. However, SFC uses a cached version of the files, while DISM uses the internet to download and fix the files.
Try the SFC first and if that gives a message that it cannot fix the problem then try the DISM tool.
Click here for repair instructions.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it