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Student
Posts: 1
Member Since: ‎09-30-2016
Message 1 of 3 (3,192 Views)

Factory reset hp stream 13 laptop

Product Name: Hp notebook stream 13
Operating System: Microsoft Windows 7 (64-bit)
Recently I found my dad's old HP notebook. It's password protected and he doesn't remember it. The battery is not removable and there is no disc port. Is there a way to factory reset the notebook from the startup screen?
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Professor
Posts: 1,546
Member Since: ‎12-07-2014
Message 2 of 3 (3,178 Views)

Re: Factory reset hp stream 13 laptop

Yes, press the F11 key when powering up to enter the system recovery utility to restore it to the factory configuration.

Student
Posts: 1
Member Since: ‎09-30-2017
Message 3 of 3 (1,985 Views)

Re: Factory reset hp stream 13 laptop

I tried resetting my hp stream as instructed above, but nothing happens. It loops me back to the CHOOSE AN OPTION page.

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