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Hp stream

My hp stream will not factory reset

1 REPLY 1
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@Juhrig Welcome to HP Community!

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Open the "Windows Defender Security Center" app, click the "Device Performance and Health" section, and then choose the "Fresh Start" option.

If the above doesn't work, click here for steps to reset the device.

 

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


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