Factory reset my HP laptop and I don't have a id or password

[Little-fishy]

How do I factory reset my HP laptop without a user ID or password

[Max3Aj]

@Little-fishy, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
You can factory reset your HP laptop without needing a user ID or password by following these steps:

Using HP Recovery Manager

1. Turn off your laptop.
2. Turn it back on and repeatedly press the F11 key until the Choose an option screen appears.
3. Select Troubleshoot.
4. Choose Recovery Manager.
5. Follow the on-screen instructions to complete the reset.

Using Windows Recovery Environment

1. Turn off your laptop.
2. Turn it back on and repeatedly press the Esc key until the Startup Menu appears.
3. Select F11 to enter the Windows Recovery Environment.
4. Choose Troubleshoot > Reset this PC > Remove everything.

 

• Backup your files before performing a factory reset, as all data will be erased.
• Ensure your laptop is plugged in during the reset process to avoid interruptions.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support