Factory reset my computer without going to BIOS

[Zaiem123]

My laptop came with windows 8 with it but for some reason i had to change the windows to a windows 7 ultimate 32-bit. But now i need to factory reset my computer but it asks me to insert a windows disk. How do i tackle it . And also i cant acess BIOS so is there any way.
Thnk you in advance.

[Flower_Bud · Accepted solution]

@Zaiem123

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

As I understand, you're trying to reinstall Windows and it's asking for Recovery Media,  

I'd like to thank you for the detailed description of your concern, as you have ensured I don't have to ask any more questions, that said, 

I would suggest you order HP Recovery Media to reinstall Windows. To order recovery media, follow steps from the link: https://support.hp.com/in-en/document/bph07143

Or I will send you a private message to assist you with the next course of action. Please check your forum private message box next to the bell notification icon on the upper right-hand corner for a private message from me for further assistance.

[Zaiem123]

Thank you for your answer. That really helped me a lot. 😊

[Flower_Bud]

@Zaiem123

You're welcome 🙂

If you need further assistance, feel free to reach out to us 🙂