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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Factory reset, with no password.

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05-29-2025 06:36 PM
If the passwords are BIOS passwords, you were gifted five paperweights.
If the passwords are Windows passwords, and you have Elitebook 840 G3's or newer, you can use the HP cloud recovery client to make a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with the notebooks.
Here's an info link for how to use the software. Pay particular attention for how to reinstall the drivers.
HP Business PCs - Using the HP Cloud Recovery Client in Windows 11 and Windows 10 | HP® Support
Here is a link to the cloud recovery client software.
Cloud Recovery Client
This package provides the Cloud Recovery Client for supported models running a supported operating system. This Client Utility enables users to download the Recovery Kit from the cloud.
You will need to create the recovery drive on another Windows PC using the serial number from one of the notebooks.