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‎05-22-2025 05:19 AM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ew0000 (549V5AV)

Hi how do i factory reset my laptop?

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1 REPLY 1

‎05-22-2025 07:19 AM

HP Recommended

Hi:

 

Use the HP cloud recovery tool to make a bootable USB recovery drive that will return the notebook's drive to it's 'out of the box' condition.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive for this.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

 

You can download the software from the Microsoft Store.

 

HP Cloud Recovery Tool - Free download and install on Windows | Microsoft Store

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