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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
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HP Recommended
First off, F11 does not do a system "restore" -- in the sense that it restores anything. What it DOES is a complete factory RESET of your PC, in which you lose EVERYTHING.
Second, if anything happens to the HP recovery data, the reset function simply will not work.
If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.
The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.
Here is the link: https://support.hp.com/us-en/document/c06162205
I am a volunteer and I do not work for, nor represent, HP
38,402
8,265
3,267
HP Recommended
First off, F11 does not do a system "restore" -- in the sense that it restores anything. What it DOES is a complete factory RESET of your PC, in which you lose EVERYTHING.
Second, if anything happens to the HP recovery data, the reset function simply will not work.
If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.
The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.
Here is the link: https://support.hp.com/us-en/document/c06162205
I am a volunteer and I do not work for, nor represent, HP
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