07-17-2019 03:03 PM
Trying to restore laptop to factory settings and software.
After the laptop installs HP software it reboots for the first time in Windows 7. I receive an error
Uiadump.exe stopped working. System reboots to system restore page and cannot get into Windows safe mode.
07-20-2019 11:16 AM
Welcome to the HP Support Community!
I recommend you follow the steps in the below article and perform recovery and check if it helps.
Let me know how it goes and you have a great day!
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I am an HP Employee