-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Failed Hard Drive - elitebook
Create an account on the HP Community to personalize your profile and ask a question
03-13-2017 11:23 AM
My Hard Drive just failed on my elitebook, Wont even allow me to get to through the boot menu. I am going to replace HD, but now trying to find out my options on installing WIN7 Pro? I do not have any sort of back up disks? Is there something I can get from HP?
Thanks
Solved! Go to Solution.
Accepted Solutions
03-13-2017 11:45 AM
Hi:
If you live in the USA/Canada, call HP at this number 1-800-334-5144, and order a set of W7 recovery disks for your notebook.
Have the serial number of the PC handy to give to the customer services rep.
A set will cost around $10 delivered via first class mail.
03-13-2017 11:45 AM
Hi:
If you live in the USA/Canada, call HP at this number 1-800-334-5144, and order a set of W7 recovery disks for your notebook.
Have the serial number of the PC handy to give to the customer services rep.
A set will cost around $10 delivered via first class mail.
03-13-2017 12:34 PM - edited 03-13-2017 12:41 PM
You're very welcome.
$30!!!
That's crazy.
But those disks have no bloatware.
You get one plain W7 Pro operating system disk and one application and driver DVD, so you get a nice clean installation.
I have the same model and disk set and it only cost $10 a couple of years ago.
Didn't find what you were looking for? Ask the community