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‎11-08-2018 10:51 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I get error after going through installation process. The window is headed by "Installation Complete", then Failed Installation: Intel High-Definition (HD) Graphics Driver. I have attempted multiple times with same result. Suggestions?

1 REPLY 1

‎11-09-2018 12:31 AM - edited ‎11-09-2018 12:32 AM

HP Recommended

Are you using HP Support Assistant to try to update? If so try going to your Support page to download the Intel driver and install it manually.

https://support.hp.com/us-en/drivers/laptops

Enter your serial number which can be found at the bottom of HP Support Assistant window.

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